LegalZoom is one of the most popular online legal services providers, helping millions of people with their small business formation and other needs. Their extensive range of legal services means they can help you with everything from incorporating to protecting your intellectual property.
Their customer support is excellent and they offer extended hours of availability. They have US-based customer service representatives available seven days a week, via phone, email and live chat.
Experience
One of the most popular online legal services, LegalZoom offers a range of legal services from business formation to trademark registrations and attorney consultations. Trusted by over two million users, it’s a reputable and reliable provider with an A+ rating from the Better Business Bureau and a solid 3.92/5 customer satisfaction score.
However, their services are expensive compared to the competition. They don’t offer free registered agent service like other providers do, and they charge $174 per state, per year for their service.
Their pricing model also includes excessive upsells, resulting in a confusing experience. In addition, their customer support is not as knowledgeable or helpful as other providers.
They also have a lengthy satisfaction guarantee period, which is rare for online legal services. If you’re not satisfied with their services within two months, they will either correct the issue or refund your money.
Pricing
LegalZoom offers a variety of business formation services, including limited liability companies (LLCs) and corporations. Corporations are taxed differently and offer liability protection for owners. They can also be incorporated as nonprofits, which allow for tax-deductible donations.
Pricing for these services varies, and it’s important to read the fine print. Some services, like LLC formation, are cheaper than others.
The Basic plan, which costs $79 plus state fees, is the most popular and includes everything you need to form your LLC. It’s a good option for clients who are in a hurry to start their business.
The Standard and Express Gold packages are similar to the Basic, except they include expedited filings and a personalized corporate kit. These features are worth the extra money if you’re in a hurry to incorporate your business, but not necessary for most small businesses.
Customer Service
LegalZoom is a popular registered agent service that serves millions of customers. It has a lot of experience and is known for its wide-reaching name recognition.
The company has been in business since 2001 and serves both individuals and businesses nationwide. It offers many services, including business formation, DBAs, trademark registration, power of attorney, and pre-nuptial agreements.
It also provides attorney referral and legal plans. These plans are not unlimited and customers can only access them if they sign up for a monthly plan.
Customer support is available via phone and email. However, some online reviews complain that LegalZoom’s customer support is not helpful or efficient.
Reputation
Choosing the right registered agent service is an important step in keeping your business compliant with the state. This person or company will accept official documents and correspondence on your behalf, keep your records in order, and alert you about compliance filing deadlines.
LegalZoom is a popular online legal service that provides a range of services for businesses. It has more than two million clients, and has an A+ rating from the Better Business Bureau.
The company offers a wide range of legal services, including business formation, trademark registrations, estate planning, and attorney consultations. They also have a strong customer support team, and they offer seven-day-a-week support.
However, their prices are quite high compared to other companies in the business formation industry. Plus, their customer service is not as good as other options.